Pulse Documentation

Everything you need to install, configure, and get the most out of Pulse.

System requirements, step-by-step installation, license activation, firewall syslog configuration, and troubleshooting.

Complete reference for every feature — dashboard, threat detection, analytics, compliance reports, VPN sessions, custom rules, and more.

How the 21 built-in detection rules work, how to acknowledge threats, and how to create your own custom detection rules.

Generate PCI DSS v4, HIPAA, and SOC 2 compliance reports from your firewall logs in one click.

Connect Pulse to ConnectWise Manage or Autotask to automatically create support tickets from detected threats.

Monitor multiple client sites from a single pane of glass. Health scores, threats, and status across all locations.

Need help?

Can't find what you're looking for? Our support team is available by email during business hours (Mountain Time, Canada).